Try our new chat service!

Kuopas’ new chat service is now live!

We are proud to introduce our new chat service, now available on our website. Chat allows you to get faster answers to common questions without having to wait in a queue on the phone or in an email. This is particularly useful during busy periods, such as the summer, when there are many contacts.

The chat offers shortcuts for tenants and applicants, so you can try them first to find the answer to your question. If you want to ask our service team for help, you can come and chat with us. You’ll get real-time and more personalised service. The chat is open from 8:00 AM – 12:00 AM.

Please note that to use the chat you need to accept cookies on our website. You can accept cookies in the bottom left corner of our website.

The new chat service will help us to continuously improve the customer experience. With chat, we hope that our tenants and applicants will find the right information more quickly and easily.

Welcome to try our chat service!

Kuva Kuopaksen chat-ikkunasta, jossa lukee Tervetuloa kotiin Kuopakselle! Miten voimme auttaa sinua? Alla on napit: Ohjeita hakijalle, Ohjeita asukkaille, Kysy chatissa. A picture of the Kuopas chat window, which reads Welcome home to Kuopas! How can we help you? Below are the buttons: Guidance for applicants, Guidance for tenants, Ask in chat.